Frequently Asked Questions

How much does it cost to call you back to sort out a lingering pest issue?

If you’re within your guarantee window (30 day, 365 day, etc.), then any additional services are FREE OF CHARGE!

What happens if I still have problems after your pest removal service?

If you still have pest problems between regular maintenance visits, you can utilize a free emergency treatment at any time.

How long does my guarantee last?

The timeframe of your guarantee does vary from service-to-service. For example, our annual maintenance program includes a 365 day guarantee.

We also offer one time treatment options with a 30-day guarantee. When you call to set up your service, we will provide service specific guarantee information.

Why do you suggest ongoing service?

Most common pest problems like spiders, ants, and wasps are recommended to treat quarterly throughout the year. The exterior barrier product is only designed to remain in place for about 3 months. Once the product has worn off, pests will no longer be deterred from entering the home.

Additionally, with our on-going maintenance program you have unlimited spot treatments if any additional pest activity still continues.

Do I need to be at home for the treatment to be performed?

Whether you need to be home or not depends on if the interior of the home needs to be treated.

For our general pest maintenance program, we recommend interior service on the initial treatment and during the winter service. Otherwise, interior is only suggested as needed.

You do not need to be home as long as we’re continuously maintaining a barrier treatment around your home.

How quickly will I notice the results of the pest control treatment?

For most treatments, you won’t see the full effect until 10-14 days after it has been performed. Some pests like wasps and clover mites will be shorter like 3-7 days.

Question not answered? There's more info available on our FAQ page.

Go to More FAQs